Business Benefits From Fleet Management Systems
Fleet Management System
Date posted: 27 May 2016
Technology makes it easy to run a business reliant on vehicles more effectively and efficiently, whether it is a courier service, a haulage company, a taxi business or a fleet of cars for your team to get to meetings. Transport is a major factor in most businesses and using one of the various vehicle tracking systems on the market can bring many benefits.
What is a fleet management system?
A fleet management system uses GPS to track the vehicles in your fleet. You place a tracking device on each vehicle and you can monitor the progress of your team from your computer, phone or tablet. This has a number of advantages which help a business run more smoothly.
Whether your organisation uses hundreds of vehicles or just a couple of vans, there are options to suit all sizes and budgets. Systems include GPS, OBD2 software and TomTom WEBFLEET – you can research these online for further information and arrange to speak to an expert before deciding what will best suit your needs.
What does a good fleet management system look like?
This will vary from business to business depending on factors such as number of vehicles and where you operate. However, as a rule of thumb you will need a tracking device on each vehicle and a server or control centre which is overseen centrally to monitor the location and progress of the fleet. Some fleet management companies will operate the control centre on your behalf and feed the data and analysis back regularly to help with longer term decisions and planning.
Key benefits to your business
There is no denying the cost of purchasing, maintaining and fuelling vehicles. A vehicle tracking system can save you money and ensure the safety of your vehicles, and therefore your on-the-road team.
Knowing how your fleet operates can save you money. You can monitor fuel consumption and engine performance, this may help you choose which vehicles to continue using and which to trade in for more efficient performance.
Driver safety is improved. Fleet managers can identify the shortest or quickest routes to a destination and monitor changes to the traffic conditions. This means that drivers can take the breaks they need and, where possible, avoid spending hours stuck in congestion. It is also possible to work with drivers to ensure that they are not risking their safety, or driving licence, by speeding unnecessarily when a quicker route or better management of customer expectation will save the need for speed.
Speaking of speed, fuel consumption is often more efficient at lower speeds. Analysing the data from your fleet management system will allow you and your drivers to calculate the optimum speed to be both on time and use less fuel, thereby saving more money and allowing your business to be more environmentally friendly.
Maintaining safe and reliable vehicles is also easier with fleet management. By gaining a better understanding of each vehicle, it is possible to ensure that they are serviced and maintained at the right time, this saves time as a breakdown can delay work or mean a vehicle is off the road for days. It also saves money – a good maintenance programme often reduces big bills.
It is also worth noting that some insurance companies offer discounts to those using a fleet management system as they can help with quicker recovery of stolen vehicles. This can extend to other items, such as cranes, forklift trucks and other construction-related vehicles.
Need to speak to a fleet management system expert?
Better customer service
Another big bonus is that businesses that use vehicle tracking can offer much better customer service, potentially resulting in more repeat business and new customers due to recommendations.
If a member of the team is delayed because of traffic or due to the previous job they were booked on taking longer than anticipated, then it is possible to contact the customer and let them know. Often, a more realistic arrival time can also be given as the tracking devices will be up to date with traffic flow and any changes.
Fleet management is also excellent for taxi companies; it makes it much easier to identify who is available and closest to a customer, allowing an efficient use of cabs and happy clients with a shorter waiting time.
Saving money, increased safety and improved customer satisfaction – who could ask for more?